Key Stages Of Communication Process

Key Stages Of Communication Process

The majority of people communicate many times in a given day. This is especially apparent in the workplace. Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation. In order to effectively communicate with others, it’s important to understand how the communication process works because communication process can have a big impact on your effectiveness at work.

What is the communication process?

The communication process is the guide toward realizing effective communication. It  refers to a series of actions or steps taken in order to successfully communicate. The overall goal of the communication process is to present an individual or party with information and have them understand it.

The communication process is made up of four key components. Those components include encoding, medium of transmission (channel), decoding, and feedback.

Let’s take a look at the four stages of the process in more detail:

  1. Encoding

Encoding is the process where the information you would like to communicate gets transferred into a form to be sent and decoded by the receiver. A key part of being a successful encoder is knowing your audience.

  1. Channel

Channels are the way you convey your message. These channels include verbal such as telephone, and face-to-face conversations as well as non-verbal such as e-mail and text messaging. Each individual channel has its strengths and weaknesses in terms of communicating.

  1. Decoding

Decoding is on the receiving end of communication. This stage is just as important as encoding. When you’re decoding someone’s message, avoid distractions. Put your phone away, or put it in offline mode. Close down irrelevant browser tabs. Focus on the message only.

  1. Feedback

Your audience will likely give you feedback  as soon as it’s seen or heard your message. This might include verbal or nonverbal  reactions. Pay close attention to these, as they will reveal whether your audience truly understood your message.


Interested in knowing more about communication?

If you’re passionate about communications, then you might be interested in becoming a communications specialist. You can start your career with SGU’s Global Strategic Communications study program.

The Global Strategic Communications study program at SGU provides the latest curriculum to prepare students, so they are ready to face the globalization era. It offers diverse subjects, ranging from digital marketing, political communication, business law, to the study of media technology, public relations, journalism, and many more with an emphasis on international exposure.

A graduate from Global Strategic Communications from SGU is also equipped with two professional competency certifications, which are Junior Public Relations from PERHUMAS Public relations certification program (LSP PRI), and Digital English Journalism Certification from The Jakarta Post Foundation.

In addition, students are taught by excellent faculty members, who have extensive experiences working, researching, and teaching in international environments. Throughout their study, students learn about the complexities within the communication field, particularly Public Relations, Strategic Management, and International Journalism.

Besides having an internship program in Indonesia in their third semester, students also have the choice to do an internship or study abroad in our partner universities in Europe or South Korea in their sixth semester. Hence they will get a chance for learning and working abroad.

Global Strategic Communications study program at SGU has a well-rounded curriculum. Therefore, our graduates will have the opportunities to pursue a career beyond the major, from communication analyst, journalist, chief communication officer to entrepreneurs, and more. Opportunities are available across the different spectrum of industries because communication is the key that leads to all successful business operations.

Contact our Education Consultant to find out more about study Global Strategic Communications at SGU and download our curriculum by clicking the button at the end of this article.

SGU Global Strategic Communications at SGU offers 2 curriculum:

  • Single Degree
  • Double Degree at Fachhochschule Südwestfalen at Germany

About SGU

SWISS GERMAN UNIVERSITY (SGU) is an international university in Indonesia, was established in 2000 as a joint effort between Indonesia, Germany, Switzerland, and Austria. We are the pioneer in offering international curricula in Indonesia. Qualified students can graduate with a Double Degree from Indonesia and Germany, which SGU provides in cooperation with partner universities; surely a valuable tool for your future careers. Ever since its establishment, SGU has been dedicated to delivering quality education in line with international standards and aims to develop skilled professionals who meet the demands of the industry. In order to achieve its objectives, SGU offers quality-oriented learning through 12 Bachelor’s Degree Programs and 4 Master’s Degree Programs ranging from Engineering, Information Technology, and Business to Life Sciences and Social Sciences. Furthermore, with small class sizes, and with English as the medium of instruction, you can look forward to pursuing your tertiary education and degree with full confidence.

Curriculum Single Degree
Curriculum Double Degree at Fachhochschule Südwestfalen at Germany