Optimizing Public Service Delivery Through AI: Swiss German University’s Keynote Speaker Shares Essential Insights
On Wednesday, August 28th, 2024, the ongoing collaboration between Swiss German University (SGU) and the Tangerang City Government took a significant step forward with an insightful online event titled “Optimizing the Use of AI (Artificial Intelligence) to Make Work Easier,” conducted via Zoom. This event was part of a broader initiative aimed at equipping civil servants with the knowledge and tools to harness the power of AI in their daily work.
Assoc. Prof. Ir. James Purnama, Director of Academic Research and Community Service (ARCS) and a renowned Information Technology Lecturer at SGU, led the session with a comprehensive presentation on the practical applications of AI. He demonstrated how AI could be seamlessly integrated into various aspects of public service, from automating routine administrative tasks to enhancing decision-making processes through data-driven insights. His examples included real-world applications of AI in optimizing workflows, reducing human error, and improving service delivery to the public.
The event drew an impressive audience of 500 online civil servants from diverse institutions across Tangerang City, all eager to delve into the potential of AI. The participants engaged actively in discussions, asking insightful questions and sharing their thoughts on how AI could be applied within their respective departments. This high level of engagement underscored the participants’ enthusiasm for embracing technological advancements and highlighted the growing interest in AI adoption within the public sector.
The event also underscored SGU’s pivotal role in driving technological innovation within the local government. By providing expertise and thought leadership, SGU is helping to pave the way for AI’s broader integration across various public service departments in Tangerang City. The hope is that by adopting AI, civil servants will not only enhance their operational efficiency but also elevate the quality of public services they provide, ultimately leading to a more responsive and effective government.
This initiative represents a significant stride towards modernizing Tangerang City’s public sector, setting a precedent for other regions to follow. The collaboration between SGU and the Tangerang City Government exemplifies how academia and government can work hand in hand to leverage technology for the betterment of society.
About Swiss German University
SWISS GERMAN UNIVERSITY (SGU) was established in 2000 as a joint effort between Indonesia, Germany, Switzerland, and Austria. We are the pioneer in offering international curricula in Indonesia. Qualified students can graduate with a Double Degree from Indonesia and Germany, which SGU provides in cooperation with partner universities; surely a valuable tool for your future careers. Ever since its establishment, SGU has been dedicated to delivering quality education in line with international standards and aims to develop skilled professionals who meet the demands of the industry. In order to achieve its objectives, SGU offers quality-oriented learning through 16 Bachelor‘s Degree Programs and 6 Master’s Degree Programs ranging from Engineering, Information Technology, and Business to Life Sciences and Social Sciences. Furthermore, with small class sizes, and with English as the medium of instruction, you can look forward to pursuing your tertiary education and degree with full confidence.
